How do I order?

Placing your order is a piece of cake! Once you have the images you'd like printed saved onto your computer or mobile device, just follow the steps below and you'll be on your way to having them printed.

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Placing the Order

Checking Out


Placing the Order

1

Start off at the fractureme.com home page and click on the “Get Started” button at the top right.

In this tutorial, we'll demonstrate ordering individual glass prints:


2

From here, you can drag and drop an image from your computer, or click the Upload Photo button to select your photo from where it's saved on your computer.

As soon as you click the Upload button, a small window will pop up showing all your files, photos, etc. on your computer or mobile device. Select the photo you’d like to upload, and you'll see a loading animation appear.

We accept .jpg or  . png files. For best results, make sure the pixel dimensions match the minimum required for the size you want.

Here's how that process will look:

On a mobile device or phone, simply click the Photo Library option from the menu to access all the photos on your phone:

* Mac Users: If you'd like to upload a photo from your iPhoto Library or the Photos app, be sure to copy/export it onto your desktop or another folder first. You won’t be able to directly upload it from iPhoto or the Photos app. 

3

Once your photo is uploaded, you'll see the  Choose a Size page for your photo. Scroll to see all the sizes that best match the shape of your uploaded photo.

If you're on a phone or tablet, just swipe left or right to view each print size:

Looking for a different print shape or orientation? Click the one of the Change Print Shape button (or the  Edit Photo button) to change the orientation and/or make any cropping or color adjustments to your print.

If you notice a yellow warning symbol (!) next to the size you’re looking to select, double check to make sure the file size is large enough. This warning indicates that the print quality will be a little blurry or pixelated at that size.


4

Click Select to choose the print size you want, and then check off any add-ons:

Our Small Square, Small Rectangle, and Medium Rectangle prints have add-on stands available. Be sure to check the Add Stand box if you'd like to display your print on a table or shelf. All our print sizes also have a matte finish selection available for the glass.

When you've made your selections, click the  Continue to Cart button to proceed.


5

From your Cart, you can click the  Add another print button in the top right to return to the uploader to upload your next image (and repeat steps 1-4 for any more prints you want to order).

If you’d like to make any changes (i.e. size, quantity, or the photo itself), click the Edit button next to that item in the cart.

If you have a coupon code or gift certificate (lucky you!), be sure to apply it here before continuing to the next page.


Once everything looks good, click the  Checkout button.


Checking Out

6

Next, we’ll need to know where to send your order. If your order is being sent to a different address than your own, we’ve got you covered. Enter your shipping address first, and you can enter a different billing address separately at the next step.

Enter that shipping info here:

Once your shipping address is entered, click Submit Address, and then Use Address to confirm that it's correct. You can then scroll down to select the shipping option that's right for you. You'll see the cost and estimated delivery date for each order. (Domestic orders of $125 or more after discounts qualify for free shipping!)

After selecting your shipping method, click the Next: Payment button to continue.


7

Last step! Just fill in your payment information and check off the box "My billing address is different from my shipping address" to enter a new billing address, if needed.

If this is the first time using our website, make sure to check the box to agree to the Privacy Policy and Terms of Service, too!

Finally, click the "Place Orderbutton.


8
Awesome! Your order has been placed and we can get to work on it!

Your order number will be listed on this page, and you'll also receive an order confirmation by email with the same info. Keep an eye on your inbox for a notification with the tracking information once your order ships out from the factory. We can't wait!