How do I order?

Placing your order is a piece of cake! Once you have the images you'd like printed saved onto your computer or mobile device, just follow the steps below and you'll be on your way to having them Fractured.

(Check out our mobile site guides if you're ordering from an  iPhone or iPad or an Android device.)


Start off at and click on the “Get Started” tab at the top of the page, or on the center of the homepage.


From here, you can upload an image from your computer by clicking “ Upload My Photo.”

As soon as you click the “Upload My Photo” button, a small window will pop up showing all of your files, photos, etc. Select the photo you’d like to upload, and you'll see a loading animation appear. (Only one photo can be uploaded at a time.)

We accept .jpg, .png, and .bmp files. For best results, we recommend using files between 1 and 35 MB  (and about 300 dpi.) (Learn how to check your file size here.)

Here's how that process will look when selecting an image from a PC:

And from a Mac:

* Mac Users: If you'd like to upload a photo from your iPhoto Library or the Photos app, be sure to copy it onto your desktop or another folder first. You won’t be able to directly upload it from iPhoto or the Photos app.


Now comes the fun part! Select the print size you'd like to order. The dimensions of your selected size will be displayed in inches along the border of the preview--that way, you can get an idea of your Fracture’s actual size.

(Our Small Rectangle, Small Square, and Medium Rectangle Fractures also have stand options if you'd like to display your Fracture on a table or shelf.)

If you notice a red asterisk warning(*) next to the size you’re looking to select, double check to make sure the file size large enough. This warning indicates that the print quality will be a little blurry or pixelated at that size.

Once you select your size and quantity, click the “ Buy” button at the bottom right-hand corner.


 You're almost there! Now that you're on the cart page, you can review your order and make sure everything is good to go. 

Don’t worry, your order isn’t set in stone just yet! If you’d like to make any changes (i.e. size, quantity, or the photo itself), click on the “ Change Options” button.

If you have a coupon code or gift certificate (lucky you!), be sure to apply it here before continuing to the next page. You can also choose to add more Fractures to your order.

Once everything is in place, click the “ Checkout” button.


Next, we’ll need to know where to send your Fracture. If your Fracture is being sent to a different address than your own, we’ve got you covered. You can enter in your shipping and billing address separately, if you need to; just check the box below the shipping address.

Enter in the shipping information first. If you’re near Gainesville, Florida, you have the option to pick your order up directly from our Fractory!

Once your shipping and billing address are entered, click the “Continue to Shipping Rates” button.

Now simply select the best shipping option that's right for you. You'll see the cost and estimated delivery date for each order. (Remember that domestic orders with subtotals over $100 qualify for free shipping!)

Last step! Just fill in your payment information and click the “Complete My Order” button.  

Awesome! Your order has been placed and we can get to work on it!

Be sure to keep an eye out in your inbox for an order confirmation email with your Order ID. We'll also send you an email with tracking information once your order ships out from the Fractory. We can't wait!