What is StoryGlass?
StoryGlass is an add-on feature that allows you to attach a short video or audio file—a toast, a laugh, a lullaby—to your print using a QR code printed directly on the glass. This code will be 3/4 of an inch wide (on all print sizes), and you can select either of the four corners to have it printed.
Once your print is received, simply scan the QR code using a mobile device, and you'll be linked to a private landing page where you can enjoy the special moment again and again. Because some memories deserve more than a snapshot!
If your video or audio file is 200MB or less, you can upload it directly to our site.
Otherwise, if the file you wish to use is larger, you'll need to first upload it to a 3rd-party platform (like YouTube, Vimeo, or Soundcloud), and then you can link that page to your print. More info below.
How do I order StoryGlass?
- Go to the Custom Glass Prints page and click 'Upload Photo' to select the image you wish to order.
- Choose a print size/shape.
-
Click on the StoryGlass option (and any other add-ons you wish to purchase!)

-
Next, click on the green 'Add Story' button under your photo's preview, and you'll see a pop-up window to upload your video or audio file directly to our site:

Or, if your file is larger than 200 MB (or a file type we don't accept), then you can add a link from another website by clicking on the 'Add Your Link Here' button.

- Once you've selected the file you want to include, click 'Apply Changes' to save.
-
Give our site a minute to create a personalized QR code for your print! You'll see a preview image with a QR code displayed. Pick the corner that looks best for your image, and then click on 'Accept Story' to save.

- You'll be taken back to the Glass Prints page of our site. Lastly, click 'Add to Cart' to proceed with your order.
What type of files can I upload directly to Fracture?
Our site accepts the following video and audio file types:
.mp3, .mp4, .mov, .avi, .webm, .ogg and .wavit
We cannot accept .wmv files.
What if my file is larger than 200MB?
Before placing your order for a Fracture print, you'll need to upload your video or audio file to another website so that it's hosted somewhere on the internet. YouTube and Vimeo are popular for videos, and Soundcloud is for audio-only files.
Below are some helpful links to more info about these websites. If you have not previously uploaded a video or audio file, then you'll need to start by making an account.
Create an account on YouTube > Create a YouTube channel > Upload YouTube videos
Join Vimeo > Upload your videos to Vimeo
Creating an account on SoundCloud > How do I upload a track to SoundCloud?
Please note that YouTube Shorts cannot be linked to StoryGlass. Instead, you'll need to upload your video to the regular YouTube platform first, and then you can link it to your print.



