Why is my photo being cropped, and how can I adjust it?

Fracture print sizes are printed at a 4:3 or 1:1 aspect ratio. If your photo is a different shape, then our site will automatically crop it to match the same shape as our glass. Below, we'll take a look at how to adjust the cropping on an image that's a little bit wider than our glass shape.

For this example, we've selected a photo of Rajah, one of our beloved office dogs! This photo was taken in a 3:2 ratio, so this is what it looks like unedited:

Step #1

Upload your image on the Glass Prints page, and you'll see a preview of how it will print. Our site will display the orientation that best matches the shape of your photo.

You'll notice that the left and right edges of the image have been cropped equally from each side, but oh no! Rajah’s nose is getting cut off!

When this happens, you'll see a pop-up warning on the top-right letting you know it was cropped. To adjust which parts of the photo will print on the glass, click the link in that warning message or the Edit Crop button below the photo.

Step #2

From the Editor, click-and-hold on your photo to see your full image with a 4:3 cropping overlay—the faded parts of the photo will be cropped out. Simply click and drag the middle of the photo (or touch and drag on a touchscreen) to shift the cropping selection over the parts of the image that you want to include.

In this example, we'll click and drag to the left to make sure Rajah's nose is included.

The rectangular shape of the cropping box will stay locked in at the 4:3 aspect ratio of a standard Fracture print (the shape of the glass we print on).

Step #3

We'll also drag the sliding bar located under the photo to zoom in a little bit more, making sure that Rajah appears centered on the print.

Much better! ✅

Step #4

Once you have the cropping exactly how you want it, click the Apply Changes button to save those adjustments and return to the Glass Prints page (the preview image will update).

The following guide has step-by-step instructions to help you complete your order: How do I order?

If you're not able to include everything you want to print within the cropping box, feel free to email your photo to our Customer Support team at support@fractureme.com and they can check into what the best options might be for that particular image.