How can I contact you?
Need help?
You can find the answers to most questions along with step-by-step guides here in our Help Center.
If you can't find the answer to your question or need to get in touch, our Customer Support team is ready to help! Just
click here to open our Support Beacon to send an email message or begin a live-chat with our team (during business hours).
You'll find our team available on live chat Monday to Friday. If we're not around, or are assisting another customer, then you can also send us an email instead, and we'll get back to you ASAP.
You can also send us an email at support@fractureme.com anytime.
If you need help with an order you've placed, please include the information below in your message:
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Name
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Order number
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A detailed description of any issue(s) with your order.
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If your order arrived with any damages, flaws, or issues that you aren't happy with, please send us some photos of the prints you've received to help us out.
(If your order has been damaged in shipment, please also send us photos of the damaged the box it arrived in.)