Help! My Fracture arrived broken, what should I do?
Fracture packaging was designed to take a beating. Still, accidents can happen during transit on the rare occasion. So if your Fracture is ever, well... "fractured" (yes, we do hear it referred to that most of the time this happens), we've got you covered!
To get a replacement ASAP, we'll just need a few quick things to get the ball rolling:
One or two images of the damage should suffice. For good measure please include one of the entire Fracture so we can identify which image was damaged.
(For the record, two strong teammates stomped on this Fracture and it didn't crack at all. We had to drop a 1ft long wrench to get this kind of damage. That is how strong our packaging is! -Thanks Shamond and Keith!-)
Please make sure the photo is as clear as possible: