How can I reorder a print?

Are you looking to order another copy of an image you've purchased before? We've made it super easy to reorder any of your previous prints.

First, you'll need to login to your Fracture account using the same email address your previous order was placed with. Then click on the account menu in the upper right corner and navigate to the Order History page of your account. You'll see a list of your orders, and you can click on the View button next to each line to see more details.

Once you've located the order that includes the image(s) you wish to print again, click on the Reorder button at the top of the page:

This will duplicate copies of each item from that order into your Cart. In the example above, all four copies of the print would be added to the Cart.

You can decrease/increase the quantity of those items (using the + and - buttons) or delete items as needed (using the trashcan button). If you want to adjust the options for your print, click on the Edit button, which will take you back to the Glass Prints page to select different options.

If you cannot locate the photo you wish to reorder within your account (or you checked out as a guest on our site last time), then you'll need to re-upload the image and simply repeat the process like your first order!

If you don't have a copy of the image file saved, or need help tracking down which print size was previously purchased, please reach out to our team. All of the details from your orders (including the image file) are saved in our system!

You can email our Customer Support team at support@fractureme.com with a description of the photo you're looking for, and any other helpful details (like the year you bought it). We're happy to help locate the information you need to place a new order.