I'm having trouble with payment

Getting stuck at checkout can be a pain--especially when you’re so close to completing your order. Let's see if we can help figure out the reason for the payment error:

Please make sure the shipping information and billing are correct. Often times the billing information and shipping may be switched.


Double check the address on file with your card issuing bank. If you have recently moved, please make sure your bank has your up-to-date address.


If you're still at a roadblock, please let us know and we'll be happy to help you! You may email us anytime; otherwise, connect with us on our live chat from 9 AM to 5 PM EST Monday to Friday.