I have some questions. How can I contact you?

Our Customer Support team is ready to assist you Monday to Friday, from 9 AM to 5 PM EST.
Email is the quickest way to get in touch with us! A real person will be sure to get back to you within 24-48 business hours, so please only try to email once. If you have any questions or concerns about your order, feel free to email us at support@fractureme.com
Providing the information below in your email will help us get your problem resolved as speedily and effectively as possible!

Order number

A detailed description of any issue(s) with your order.


If this pertains to the Fractures you have received, please send along any photos of the physical glass prints (Fractures) in question.

Note: If your Fracture has been broken in shipment, please also send a picture of the packaging along with the damaged product.

Please note that all orders must be placed through our  website.

In the meantime, please feel free to check out our  Help Center, where you can find answers to your questions and step-by-step guides.