What is your Lifetime Warranty and what does it cover?

Our Lifetime Warranty covers manufacturing defects for the lifetime of your Fracture order. The following are covered under our Lifetime Warranty:

Delaminated/Incorrect Mounting - Our foamcore backing is peeling off of the glass, or it has been mounted incorrectly.

Failed Hanging Mechanism - The mounting system is flawed or fails to support the print in any way.

Incorrect/Missing Print - The correct number or types of prints were not included in your order.

Scratches - Your print or frame has arrived with scratches on the glass surface or wood

Broken In Shipment - Your order has been damaged due to mishandling during shipment.

Ink Damage - The ink on your print arrived with chips missing along the edge of the glass.

Frame Defect - Your frame arrives with chips in the paint or crooked corners.

PLEASE NOTE: Our Lifetime Warranty does not cover accidental damages or damage resulting from improper use (dropping it, mounting it on a window) or from user error (and other non-traditional uses).